I have a huge problem! Each Agent maps to a share called Desktop_cfg (this is what Cisco Recommends). One morning I came in and the share was deleted! I am trying to piece files back together, but I do not know which ones I need! Any help would b...
I have a huge problem! Each Agent maps to a share called Desktop_cfg (this is what Cisco Recommends). One morning I came in and the share was deleted! I am trying to piece files back together, but I do not know which ones I need! Any help would b...
I am trying to install CM on clone hardware (not on the approved Cisco hardware list) to test different configurations and to test the upgrade from 3.2 to 3.3 but I don't seem to figgure it out.Can any of you help me in twiking the install to accept ...
we had a site go over to SRST the other day, and the IP phones worked ok, but when the link came back up, a number of phones did not switch back to the CallManager, stayed in fall back mode, ( they were pingable from the callmanagers)but the only way...
Hi all,i just test cisco debitcard TCL demo on VG200. it works, and i want to know how to authentication the UID+PIN. Does VG200 support Radius or not? i didn't find the radius config command at it. If it not support Radius, how to authentication th...
Hello, does anybody knows if the router 2212 can work with a router Cisco both with voice cards, and make calls between both ? THanks !Regards, Anacelia
I am trying to load the Cisco Emergency Responder and the ER server does not see the CM Publisher. I can ping via name and IP address to Pub and Sub from the ER server. I have created the IP addresses and names in the LMHOSTS file, HOsts file and t...
Hello,We have customers deployed with Cisco IP Telephony solutions. We need to address the security issues in CIPT environments. Went through the SAFE whitepapers on IPT Security. But I have the following to know:1) Can we upgrade the OS of Call Mana...
I'm designing a centralized CCM/Unity solution for customer. On one of the remote site, we'll have two gateways both having the SRST capability. My question is: Are IP phones able to detect to SRST gateways?Thanks
My system is CCM 3.2.2cI'm trying to understand how "service parameters" between servers in a cluster are related. If I update a parmeter for CallManager on the pub, it appears that the parameter will NOT propagate to the subscriber server.In diggin...
Hi All,I'm configuring a WS-X6608 module with a pair of T-1 lines (Not PRI) for PSTN access. While troubleshooting, I noticed that the port status is "notconnect". Is this a configuration problem with the WS-X6608, the Call Manager, or the Telco? Her...
Customer has Unity UM with Exchange 2k cluster with multiple message stores in a front-end/back-end server configuration. They are running into some problems where they have made software upgrades to the message stores and then when they try to log ...
we have a ICS7750 cms v3.3 with two SPE310 blades.The publisher was instlled and later the subscriber was added, nor error messages and every thing looked fine.however, the phones cannot be de-registered from the publisher and registered onto the sub...
Hi All,Does anybody know if the CCM 3.3 support 3rd Party MGCP Compliant gateways. If yes, are there any documents describing the settings or any other parameters we need to configure.thanks,Aslam.
I know these gateways are EOS but I would like to know if these gateways support G711 30ms packet size. I've have my PreferredG711MillisecondPacketSize set to 30 for h323 interoperability issues but for somereason when my 7960 phones place or receive...
I have installed ICD 3.0.2 against 3.2 Call Manager in our lab with media termination desktop licenses. Here is my scenaio: i log in the agent and make the agent ready. i place a call to a route point in icd. the call is then routed to the agent but ...
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