Anyone see a problem with CM and Unity integrating to an existing Octel that will also have Centrex users on it? As long as the Unity Bridge can make an analog call to the Octel subscribers we should be alright. Correct?
I set my system to send a number on my PRI line, when a call goes out, the number is set, but for some people the name is not seen... It says Unknown Name. We are migrating from an Avaya Definity... If I plug the line into the definity system, the...
Unity 3.1.5 UM connected to Exchange 2000 SP3When a user that's not in a COS with TTS capabilities checks voicemail via phone, Unity presents all internal read recipts as voicemail. One of our users reported this, and after testing, I have verified ...
Is there a way to mask caller ID from IP phone to IP phone in CallManager 3.1.4b? I heard it was possible using Calling Search Spaces, Translations, and Partitions, but I've been unsuccessful at implementing a working solution. Please advise.
During the install of 4.01 one of the new servers did not detect the Dialogic D/120JCT-LS board installed. I reseated the board and during the next attempt to install Unity, it appeared to be recognized. Except now when I run UTIM, the option to cr...
Hi All,I have a question regarding security. I'm getting ready to deploy a very, very secure network for a client that potentially includes a CM VoIP system. The customer has been told by the guy putting in the physical security system, that these ...
I Currently have Unity 2.2 configured as a POVS. Is there an uninstall tool for this particular version so that I can Uninstall this and upgrade to a higher version.
I am trying to figure out how to best load balance outgoing calls over 2 PRI's each on a different router. For example say hypothetically I have 2 gateways, each with a PRI and for the purposes of this question all i need is a 9.@ route pattern. Woul...
I have a client that wants to setup voip for their office. They want to setup 5 IP phones. Each with their own extension for calling each other. But each phone needs to use the single outgoing connection to the PTSN network. They have a Cisco 2611 Ro...
Have you seen this error message?Could not start the AvCsMgr service on local computerThe service did not return an error. This could be an internal windows error or an internal service error.If your problem persists, contact you system administrato...
We would like to get some collective feedback about CCM 3.2.2c. We recently upgraded from 3.1.3a and are now experiencing several new problems! We are wondering is it is just us or are others not enjoying their experiences with this version????
I am attempting to locate and Install MCS-Backup. The Download area only lists an upgrade to version 3-4-31, not a whole version. My CallManager CD seems to want to re-install callmanager, not just MCS-Backup. The Backup sub-dir on the CD has a co...
I have a CSV that I created in Unity 3.1(3) using the Subscriber Information Dump tool. Is there a quick and easy way for me to re-create these users using some sort of bulk import tool?
I have a customer with a CallMAnager and Cisco 5300 gateway.The receptionist complains she has to keep repeating the "introduction speech" when answering incoming calls on her 7960 ip phone.It seems the " Alerting beep on the callers phone " to indic...
