Other Collaboration Subjects

HiWe have Unity 3.1-3a and we have this one user who is unable to retrieve the Voice Mail on his PC.All his Viewmail settings are the same as the others.When he plays a Voicemail on his PC,the icon moves just like normal but no audio is heard.The Vol...

HiI would like to know if there is a possibility to change the IP Address on the Unity Server 2.4.6(161) running on Windows 2000 and Call Manager 3.1.3If answer is Yes or No, if anyone can guide me to a document which says can or cannot be done. Many...

I have a customer that wants to use their main phone number for voice and fax calls. They currently have the main number going to an auto attendant.They would like that auto attendant to be able to detect fax tone and simply forward the call to an ex...

I have 6 clusters with ICTs between all. I can access them with my publisher/tftp server as primary call manager. I stood up a subscriber and made it primary. Switch over registration and switch-back work great on the inside the cluster, but getti...

What is the drawback of just using Unity as your fax server as opposed to going with a RightFax solution or a similar product? Using the IP Configuration wizard and configuring the router for T37 support seems viable to me. Am I missing something?

I am looking into getting Fax software for intergation into Unity. What are the better third party applications that work with Unity? I have looked at the Cisco recomended ones. Just do not have reference as to which one is better or worse. If an...

Hello - We are running Unity 3.1(5) with schema already updated for bridge and voice connector support. When we perform our upgrade to 4.0 and do the schema updates for the additional FlexLM and alternate DTMF support, do I just need to check the Exc...

Are there any plans to allow the end user to be able to configure their phone's ring mode from the web based interface? It would be great if the user could set ring, ring once, or flash only for First and second calls...

I would like to know how to set the dial peer to send in the end of the E.164 string the char # to the other Gateway?

We have noticed that Global Call ID's often repeat themselves within the same month or quarter. Any reasons why?Thanks

Is there any way to avoid needing a domain user to have local administrative rights to the PC in order to have the Soft Phone execute?We are currently migrating from a NT4 Domain to AD - in the test lab we lost all users phones as we are not allowing...

Does anybody know if the most recent version of Conference Connection will allow the use of the g729 codec? We have users that want to conference across the wan. We cannot use g711 because of bandwidth limitations.

If I wanted to configure two or more sites with the same Dn/Extension. So at all sites my main line would be 1000 and from one site to get to another I would have to make a 5-digit dial plan. Example I would dial a number X depending on the site and ...