Other Collaboration Subjects

Hi,Recently, our company want to upgrade to VoIP, but we have couple locations around the US. We need to do site survey first b4 installation and design. Is there anyone have Survey Form, i found at www.cisco.com b4, but couldnt find anymore.Thanks...

We are having trouble passing Caller ID to certain cell phones. Nextel and Sprint cells both work great receiving caller ID but AT&T and Cingular both have lots of problems. We have a CM cluster passing to a VG200 with ISDN PRI's. We are passing call...

Hi everyone,I was wondering if there is a way to get a log of the phone numbers called into our call manager? Where would you do that?Thanks for all your help.

I have a 7960 phone on my 10/100 hub at home along with a cisco2500The 2500 is also connected to my cable modem and has a lan-to-lan connection to a pix at the office.I configured the 2500 as a dhcp server and configured option 150. The phone booted...

I will be installing Surfcontrol SMTP Email filter on my Exchange 2000 server (this software is an anti-spamming software for SMTP email server). My current setup is Unified Messaging with Unity on a separate box. This software will take over port...

Company wants to slowly migrate mailboxes from 5.5 to Exch 2k server installed in different domain. The Exchange servers are not in the same organizaiton (or domain) so there's no SRS and no move mailbox functionality. They'll be exporting and import...

When dialing in from pstn into Unity select a prompt (caller input) from opening greeting the caller input selection greeting is garbled towards the end of the message. We are currently running Unity ver 3.1(5) CM 3.2(2) C

Hi, there is one think that I always wondered:does anyone know of any study that talks about having call manager and ip phones work in an environment without catalyst switches.Sorry for a newbie question, but why exactly CAN'T we use a normal etherne...

Hi All,I am using ICM 4.6.2 and CM 3.2 integrated IPCC setup .I am facing a problem with the Outgoing Call Detail entered into the database .I am not getting any outgoing Call Detail from the Agent_Skill_Group_Half_Hour table . Also i am not able...

We have 8 7960's wth single 7914 add-on modules. Each add on has appearances of other 7 phone's first line. Intermittently when selecting New Call, instead of own line, a line off the add on module will be grabbed.

To understand better the voice gateway performance impact I would understand better what Cisco mean for these two parameter.It's not clear to me which of the two Cisco mean as the max call sustainable by a voice gateway.ThanksMarco

I have a h323 gateway with PSTN lines integrated with FXO ..i need to monitor each PSTN lines for example ( Busy, failure and so on )are there any solution ???

Hi, We have a IPCC setup at the customer site. There are about 200 IP phones and 200 agent PCs using cisco agent desktop, version 4.2.1We encountered some agent PC login problem, however, there are not muchdocumentation on the CCO on this issue. The ...

Hello All,I am installing a Cisco 3620 with an NM-HDV-2T1 to a DS1 cards on an Avaya Magix. Initial configuration attempted was PRI set to DMS 100. When checking on the 3620 we saw one T-1 up and the other one bouncing with severe framing errors. The...