Other Collaboration Subjects

Unity 3.12c TSP 6.02BWe recently had to Use the disaster recovery tool to restore from a failed upgrade to 3.15. Since the restore we have a number of problems:1. Many users are getting the failsafe message accessing their mailbox the following error...

I have a subscriber set to receive call input on digit 1 and that "attempts to transfer" to a call handler. Under "Call Transfer" on the call handler I have "Transfer incoming calls" set to "Yes, ring a subscriber at this extention" and have a 9 plu...

I would be interested in finding out how people are implementing TDD (Telecommunications Device for the Deaf) with Call Manager. I am required to supply TDD connections, but Call Manager does not support TDD from what I have been able to find.

When forwarding a voicemail or sending a voice mail, the systme always prompts you to spell the name of the subscriber first then gives you the option to hit ## to use the extension. My question is, is there any way to reverse this order? Thanks ag...

I need to do a bulk user import and have the user type be "Internet Subsciber" instead of a regular voice mail subscriber.Using the bulk import tool, I am not able to specify the user type .Users are being created for call transfer purposes only (I ...

When I try to paste a greeting from file the option is no longer available. I was able to do this 10 min ago. I have tried re-booting, stoping services etc.

Production 2.4.6 system was re-booted without dongle. Dongle re-attached and license key was re-installed via license upgrade utility and synchro utility used to get subscriber and port counts back to normal. Then, as part of upgrade to 3.1.5, DBEx...

Hi EverybodyThe Softphone Line Selection is empty, so we can't use it.Our config is:CM Created CTI Port for SoftphoneAdd DN for CTIPC sideInstalled plug-in JTAPIAnd SoftphoneThanks in advanceMP

I am looking for information on how resources are selected in CM. Here are my questions:If I am not using Media Resource Groups(MRG), and I have a Software Conference Bridge, and a Hardware Conference Bridge, which resource gets used first? I had s...

Hello I'm currently working on a TCL script to play a welcome message. I'm using the playprompt command like: set prompt(interrupt) true set prompt(abortKey) * set event [playPrompt prompt info tftp://XX.XX.XXX.XXX/welcome_voiss.au] return 0 but i ...

Hi, I would like to know how could I configure the ring parameters using the web based configuration. because when I enter to http://xxx.xxx.xxx.xxx/dev I don't have that field to fill. If anyone knows how to, I would be very gratefull if could expl...

Hi,I have this situation:- 2 sites with centralized call control - translation pattern modifing ddi of remote site to extensions(Ex: 211234567 to 4567)- translation pattern 45xx to 021123xxxx- route pattern 021123xxxx to gateway.This works fine. But ...

Hi, everybodyWhen I try to display user information, the following error occurs:Basic Search ErrorThe following error occurred while trying to load the requested page. Couldn't create user object.[object Error] : Thanks in advance for your helpMP

Hello,I'm trying configure the fax transmission in my network , but up to now no success. This is my scenario: I have a 26XX like GW connected to PSTN by a E1 ISDN PRI; on the other side I have an AS5300. I'm using the Internet like WAN conn...

Unity 3.15 CCM 3.2.2 Attempting to set up pager notification. Haveing a few problems:1: Can't tell if Unity is ACTUALLY calling out. status monitor shows that the port initializes, dials 9,1201XXXXXXX - stays active for about 15 - 20 seconds, and...