Other Collaboration Subjects

Hi:Could some body suggest me as how the translated digits can be hidden with the Call Manager 3.1.3a from the display on IP phones? In sense, if I have a translation pattern for *xx translated to xxxx ideally the IP phones should display only the *x...

Hi:I'm currently configuring an opening greeting call handler to receive external calls, but on the call viewer I've checked that all calls that the ccm send to the unity are defined as internals. On the admin guide it appears that internal calls are...

Hi All,I have callmanager 3.2 with ATA186 working H.323.my problem is, during a call between IPphone to the ata186 can't hear the dtmf tones on the fxs port of the ata186 sending by the ipphone.please advice, any help will appreciatedThanks, Kito

Does anyone know if this upgrade is possible. The matrix was not clear. Any issues? Thanks

BT inform me that it is the european standard to not present the leading zero in incoming calls to my router from the pstn. What is the neatest, most scalable way to add a leading zero to every incoming number so that it is presented correctly on the...

Customer has a problem in that the end user will miss a call. When they look at the missed call menu, it will show a 10 digit number. If the end user then wants to be able to just hit redial to call the person back. One concultant told them that t...

I was wondering if there is documentation regarding the 2 mac addresses that pop up for the 2 lines when you auto register. Where does the second mac come from. I tried to put another phone on the 2nd mac but it would not function. Has anyone had ...

When IP Phone user picks up the handset to place a call and if I call him/her at that instant I get busy signal. But I think he/she should see on the screen that I am calling her and I should reach her. Anybody experienced this before. By the way I ...

Hi,Is it possible for the ICM to run several scripts on an IP IVR (CRS 3.0) using one single route point ? Because the JTAPI Trigger configuration allows only one Application to be associated to one Route Point.And can a second IVR be activated throu...

My dial-peer configuration is given below. When I give "show dial-peer voice" command. It shows that the operational state of dial-peer 3 is down. How to bring it up ? Any other reasons if it is down ?dial-peer voice 1 voip incoming called-number . d...

How can I get voice channels statistics by SNMP (another way than ifOperStatus) on A2-NM-HDV-1E1?

Hi,I'm looking for some feedback on deploying ip telephony in dealing rooms and implemented features. Our customer is interested in that but is looking for reference or at least a list of implemented and useful features for them .Thanks in advanceMar...

Is there anyway to have the MCS backup utility send out some kind of notification of success or failure?Either SNMP or Email Notification.

Hello, A while back I inhereted a Unity box that I really know nothing about other then add, change and delete. Can you please advise me what files to back up? I am going to get a full system back up tonight, but after that I assume I can just back ...

Unity 3.15 Stand alone voice mail TSP 6.02B Exchange 5.5My customer wants to network 4 Unity servers to enable messages to be sent to distribution groups containing users on the 4 different Unity servers.In a test environment we have sucessfully netw...