Other Collaboration Subjects

We want to pre record call handler greetings on a PC. Copy the greetings to the Unity server. Then use the paste from file option to build the call handlers. We recorded the greetings with XP Pro using Sound recorder. When we attempt to paste fron fi...

If I upgrade the ICS Manager software to 2.4, can I install the maintenance upgrade to CCM 3.2(2c)?

Hi,It's impossible to place a call from an H.323 endpoint to the PSTN while passing by Cisco IOS H.323 Gateway. I configured a Gatekeeper. Everything goes well for the registration. I can see on my soft gatekeeper (not Cisco call manager, personal so...

I'm trying to determine the best way to give Unity control over incoming calls. I have CallManager 3.2 and Unity 3.1.4.I have a pilot point/hunt group configured to handle calls into the customer's main number. Right now, CallManager simply sends t...

Is there a way to log the TCL output (puts command) and states, etc similar to when doing debug voip ivr script and debug voip ivr states to a syslog server?

I have an MRP200 with a VWIC-1MFT-T1 voice card installed. This is for a new installation. The service being proviced by our LEC is called "Access Advantage". It consists of a T1 trunk with multiple DS0's that support FXO-Loop-Start signalling on cha...

Some of my users have their home server listed as unity, and if I delete the user and try to recreate it Unity does not find the users mailbox on exchange.

Is there a way I can set up a DN that, when the user dials into the system, they are automatically parked with music on hold?Thanks

I'm programming some simple scripts to record h323 vsa accounting fromcisco routers. I need to get the effective time of a call, i.e. since the calledparty picked up the phone till one of the users hangs up. But what I get in theaccounting packets ar...

Anyone run into echo using Vg200 with DS1/PRI connection?My local Cisco eng. advised that the DSP's are the issue and will be upgraded in future.

We have a Gateway with a HDV-E1 card (not enhaced), we can terminate calls into H.323 terminals with any codec, we can't terminate calls into the E1 card with any type of compression except at G.711

I have got a gatekeeper and a call manager running. I would like to register the numbers ( or tech prefix ) of the call manager with the gatekeeper so that all my other gateways can phone the numbers registered on the call manager.

What is the word on ATA 186 providing FAX and Modem support. I understand there are some fax support issues and will not support modems, but cannot narrow down.

On the subscriber CCM we have that error message (no phones are registered on that CCM):Event Type: ErrorEvent Source: Cisco CTIManagerEvent Category: NoneEvent ID: 3Date: 7/17/2002Time: 12:29:28 PMUser: N/AComputer: NR-CM-2308Description:Error: k...

Bonjour,J’ai besoin de véhiculer la voix sur mon réseau WAN, quel type de passerelle dois je implémenter au niveau des routeurs d'extrémités et comment faire le lien avec mes PABX?Merci.