Other Collaboration Subjects

Does anyone know if the VIC-2FXO-M1 can be used directly as an equivalent to a VIC-2FXO? It looks like the VIC-2FXO-M1 does reverse lookup - is that caller ID? Any problems buying these instead of the plain FXO's as a future-proofing method when po...

here's my situation. I have a situation where I want a certain DID to go to a particular call handler on my Unity Voice Mail Server. I created a CTI Route Point Extension in CallManager that is setup to forward all calls to the voicemail extension....

Hi.I installed CCC on MCS server without CCM.After install,follwing "Error Message" appear"Cisco Application Engine Couldn't"create service"And unfortunatly, "CRA admin" window can't open.Am I must install CCM?Please tell me.

Is the BAT 4.3 Excel template available without downloading and installing BAT on a Call Manager. I want to get the template in advance of cm 3.2 installs and just need the spreadsheet for the data capture

Hello,<br><br>Version Info: <br> --CM 3.1.2c w/ Engineering Special<br> --TSP 3.0.4<br> --Unity 2.4.6.135<br> --3640 IOS 12.2.(5a).<br> --Exchange 5.5 SP4 (2 Servers in site including Unity)<br><br>I have a user who is unable to...

Here's a jist of the solution we want to accomplish:we have 3 remote sites.. and a headquarters.. obviously.. we would like a centralized phone system (we were thinking nortel bcm's because of budget constraints).. and using non-ip phones (nortel 731...

Is there a way to specify that a Call Handler should repeat X number of times before I have it either disconnect, transfer, or take a message? Right now I have them transfering back to themselves after they play which is creating possible infinate l...

I am getting a ton of these warnings in my application log.<br>Not sure what is causing it. Below is the error<br><br>Assertion failed: dwCurrentPacketSize == (StationCallStateMessageSize - sizeof(UINT64)) in File: h:\commsvr\Sources\skinny\AvSkinny...

Folks, can anybody point me in the right direction for a URL or other docs that explicitly state the suggested hardware/BOM for a CTI agent workstation? I know the requirements are not massive, but aside from needing Windows (obviously), I can't fin...

Hello i upgrade from 3.1.2c i have 4 servers 1 publisher 2 subscriber and app (cra).after the upgrade its seems that a phone with extension mobility cant do login logout.and when i logout a user using the cm (under device phone) in the cm its seems ...

I receive an "Unknown error" when adding a new user account this occurs when I've attempted importing from exchange and when I've attempted adding a new user that is does not have an Exchange account defined. I am using Unity version 2.4.0.120 with ...

Client wants to do hardware clustering using Compaq's hardware on its current Exchange server. I don't have the exact specs on what type of Compaq equipment my client is going to get. However, they did mention that the Cluster works where the secon...

Thanks in advance for all the great support and help on this site.<br><br>We are currently running 3.02 and want to upgrade to the latest version. The messages are stored off box and Unity connects to an Exchange 5.5 environment, with two call manag...

Hello People,Is it possible to totally disable the display on 7910's. Or better still just disable certain aspects. For instance if a user using an internal set(internal calls allowed only) dials another phone which is call forwarded to lets say a...

Is anybody can tell me what I can do about the IP Phone services (login and logout) on the IP Phone that disappear.I use the phone setting to subscribe to the login and logout services for all mobility enabled phone.I don't know why but the service s...