Other Collaboration Subjects

Upgraded SX20 from 9.1 to 9.14 and lost the video in the minimized camera control window

I upgraded an SX20 from 9.1 to 9.14 and lost the video in the minimized camera control window. I can see it when it is maximized but not minimized. Any ideas?

Locate monitoring object to squelch event

Hi All I am looking to squelch an event for a monitoring policy and need to find the monitoring object to add. I have the output from the Event message tool and have went through the long list of Monitored Objects within the Event Severity Assignmen...

Resolved! Call forwarding with office number

In this day and age of fake car warranty calls, no one wants to answer their personal phone when they do not recognize the calling number. But in our business, we need to forward office calls to personal cell phones and calls are getting missed.You ...

CUCM System Reports

Hello. Been googling for information about the CUCM system reports call types (Internal, Local, Long Distance, etc). I wanted to know how the call type is determined. Is it from the router filter? https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/c...

Trunk ExpressWay call routing stripping From parameters

Hi, I have configured the ExpressWay to route traffic like so: Endpoint > Expr-C > Expr-E > Endpoint The call routing is working fine, however the INVITE has From parameters required to be passed and are being stripped as the call is passed form the ...

RONA is not Configured and Auto Answer in CUCM Configured.

Dears, We have configured Auto Answer in CUCM but Call went on RONA. Please i need support to understand what is happening. but 1 thing need to mention here Agents are working from Home over the VPN.

E1/T1 card to ISDN

My CU is near to change their Telco Service provider from E1 R2 to ISDN, they have this card VWIC3-4MFT-T1/E1, so with these one, ISDN Euro is supported or another cards are needed????

Calling Party Transformation - Possible to add an alerting name?

I have a calling party transformation set on a certain incoming numbers to show as if they are internal (this is for cell numbers on some emergency systems) but it does not allow the ability of an alerting name (example: instead of "wireless caller"...

IP Phone 7821 Hookswitch issue

Recently, I facing issues sequentially in some 4 devices which when I remove handset from phone while I'm receiving call then I going to face:* Call disconnected.or* Hookswitch will not respond and keep waiting for call or delay switch to handset. an...

View what template is assigned to a user

New administrator, how do I see what template has been assigned at the user level, or if one has been assigned? Thank you.

Resolved! Incoming Calls issue from ITSP to VGW via SIP Trunk

Hi Everyone, I have an issue with Inbound calls from ITSP that has been connected to my cisco VGW through SIP trunk, I got the following disconnect cause: Disconnect Cause (CC) : 57Disconnect Cause (SIP) : 403appreciate you support to figure out this...

Resolved! ATAs registering twice in CUCM

We have found that about 10 - 15 ATAs (187, 190, 191) that are registered with a proper configuration and valid IP address. These same ATAs also registered to our Auto registration 4-digit extension with a valid IP address. Attempted to delete the a...

Feasibility of Jabber and second lines ringing at same time

Before we get too deep into building a Call Center, I have a quick question. The Cisco VoIP system allows multiple desks with second numbers to ring at the same time (allowing any line to do a pickup), but it seems that Jabber Clients (configured wit...

Resolved! CMS Screen Sharing Policy

Hi friends,is it possible to define screen sharing policy on cisco cms, so guest users which join meeting cant see screen share button,or even they see it, cant press and using it ?? i want only users which are login to their spaces, be able to start...

Resolved! Cisco CUBE "487 Request terminated" timeout

I am having an issue that I wanted to put out there to see if anyone in the community has experienced something similar and may know the answer. I am making an outbound call from our internal infrastructure via a Cisco CUBE to a provider. The trunk i...

Other Collaboration Subjects

Forum Posts

Upgraded SX20 from 9.1 to 9.14 and lost the video in the minimized camera control window

Locate monitoring object to squelch event

Resolved! Call forwarding with office number

CUCM System Reports

Trunk ExpressWay call routing stripping From parameters

RONA is not Configured and Auto Answer in CUCM Configured.

E1/T1 card to ISDN

Calling Party Transformation - Possible to add an alerting name?

IP Phone 7821 Hookswitch issue

View what template is assigned to a user

Resolved! Incoming Calls issue from ITSP to VGW via SIP Trunk

Resolved! ATAs registering twice in CUCM

Feasibility of Jabber and second lines ringing at same time

Resolved! CMS Screen Sharing Policy

Resolved! Cisco CUBE "487 Request terminated" timeout

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