Other Collaboration Subjects

Setup of Expressway cluster: DNS entries and FW wholes to open

Dear, I need some assistance in the following: 1. I plan a clustered setup of Expressways (2x expressway-E, 2x expressway-C).For clustering, on the internal DNS used by Expressway-C, I create A records that reference the Expressway servers as well as...

Jabber through MRA connecting to CMS bridge

Does anyone get an attendee list while connecting to CMS on Jabber off VPN (MRA)? Is that supported?  Expressway 8.11.4, Jabber Version 12.7.1.51081 Build 301081, CMS 2.5.1

Cisco Meeting Server Create New Participant for Specified Call

Hello , I'm trying to add participant to current call via API. To do it , I used attached request but it gives following error. What's wrong here ? <?xml version="1.0"?><failureDetails>    <parameterError parameter="remoteParty or movedParticipant" e...

how to identify status of license using contract number / serial number or

Cisco Unity Express - missing messages

Hello, we have a Cisco Unity Express version 8.6 that for 2 days (now is working) stopped to receive messages. I cannot connect to him via CLI, actually the web interface is the only one available. how can I understand what could have happened in tho...

CER Feature question

looking into CER for a customer who has 12.5 CUCM.They are wondering if notification can be Time of Day dependant, meaning that if a 911 call is made during normal business hours, the notificationsgo to one set of people but if it is after hours, it ...

CUACA blind transfer - no reply

Hi, We have a problem with our new installation of CUACA. The problems seems to be random, but an external call comes in, gets answered, and when they do a blind transfer to an internal number they sometimes get "no reply" instantly. The caller gets ...

Expressway-E change system host

Hi guys,I have to make a configuration of Jabber client connectivity without VPN, according to the document BYOD_CollabEdge.pdfand I have to change the system host name of the 2 EpressWay-E.My problem is that I can't find a procedure to change the sy...

IP phone call automatically when Speaker on

Hi Everyone ,i have an issue and i hope to help me , we have cucm and IP phones in the network and we are using extension ID  range 100-160 and 1000 - 1050, when the speaker is on and trying to call  extension 1000 once i type 100 and before type the...

CMS 3.0 Part Numbers

Hi AllPlease if any one can help me develop the Part Numbers for the CMS 3.0 for the below scope. I have checked on the CCW, it does have the A-CMS, which is easy but we need to have the solution based on perpertual licence model. The requirements is...

CDR Flag for Picked Up Phone Calls

Hi Guys,Recently I dig down into CDR to find statistics of a hotline. I found out there were many phone calls with duration of 0 second, like 20-30% of total records. As far as I know, these group of people always picked up their phone calls.So I hav...

CUE suddenly unregsiter (CTI Route Point)

Guys, I have CUE Virtual version 9.7 and all config is running. CUE is only used for Auto Attendant, but in the last few weeks, CTI Route Point suddenly unregistered and had to restart CUBE to re-register. I have a log capture like thisLast threshold...