Other Collaboration Subjects

I have 130 users who have voice mail only. I set up them up with a cti route point and a voice mail box in unity. Since I created these I have been receiving the following warnings in the event log on Unity server(version4.0(4)SR1):Cisco Unity-CM T...

guys we have a rockwell ACD (PABX) which is connected to a cisco 2821 router via E1 card....the router is connected over WAN to a IVR server and the communication is SIP based. the router works perfectly but sometime we get calls from gusy who use PA...

Hello out there,Following problem:I need to have a call queue in CUCM BE 6 with music, BUT without using the attendant console!!We do not want to use the console.Situation is as follows: Calls come in, Unity Connection plays the welcome prompt (accor...

Hi guys, there is a local number that we can't dial with voip phone, it goes through maybe 30% of the time. Do you guys know of anything I can use to analyze the call or any ideas what the problem could be, we are runnig CM4.x? Phone number can be ...

We are on Cisco 5.1(1) and Unity 4.2. Is there an option in Callmanager for an "intercom" system? Our administrator would like to be able to have some type of intercom to "holler" at his secretary. :) Is there a feature or 3rd party app that woul...

Does anyone know what the issue might be with not getting a 7940 to pull a phone load from CME version 7.0, on a 2801. We have a mix of 7961's,7911's, and 7940's. The 7911 and 7960's pulled the new firmware but the 7940's will not. Here is the config...

I want to use the locale dictionaryIn localizedDirectory it has:var fileName = "c:\\ciscowebs\\ipphoneservices\\ccmcip\\locales\\" + locale + "\\ccmcipdictionary.asp";The server IIS, where run this script,it's different to CallManager.What do I do?Wh...

Hi,We are unable to update the time in the Cisco CP 7960 Ip phone daylight savings time adjustment that occurred this past weekend The problem is that his phones currently show the wrong time.How to change the Date time and daylight savings time adj...

Hi Guys,What is the proper use of the sequence attribute in an axl request?I've made all my requests work just using 1234. But should I be doing something else with it?Cheers,Tim

We have a scenario where we need to implement g729 between two gateways ( 1 local & 1 remote ) Connected to the local gateway is a ACD which sends calls via E1 TDM trunks but is completely random as to which trunk it uses, it sends all calls in this ...

User wants to forward call from is IP phone to Mobile phone. Forwarding works but it does not display the caller number or even his ip phone number. It is the main PRI number that shows on the forwarded calls. Is this even a call manager issue or nee...

Hi, I'm troubleshooting an issue with monodirectional audio.Looking at the rtp trace I noted that the very first rtp packets have sequence number 80 81 82 and the following have seq. number 0 1 2 3 ....Is this the cause of my problem?Is this admitted...

We have a H323 Gateway with a Call Manager, with one E1 connected to a PBX through QSIG, and to the PSTN throufh a net4 PRI. When we make a call from an analog phone to the PSTN it fails with the message: "Cause i = 0x829F - Normal, unspecified"If we...

Through Google I have searched that some SI companies can develop an application to lock the IP phone. The user needs to type the correct PIN before he/she can dial the number. Is there any API in JTAPI to do so? Or any API in AXL/SOAP?ThanksTony