In this day and age of fake car warranty calls, no one wants to answer their personal phone when they do not recognize the calling number. But in our business, we need to forward office calls to personal cell phones and calls are getting missed.You ...
Hello. Been googling for information about the CUCM system reports call types (Internal, Local, Long Distance, etc). I wanted to know how the call type is determined. Is it from the router filter? https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/c...
Hi, I have configured the ExpressWay to route traffic like so: Endpoint > Expr-C > Expr-E > Endpoint The call routing is working fine, however the INVITE has From parameters required to be passed and are being stripped as the call is passed form the ...
Dears, We have configured Auto Answer in CUCM but Call went on RONA. Please i need support to understand what is happening. but 1 thing need to mention here Agents are working from Home over the VPN.
My CU is near to change their Telco Service provider from E1 R2 to ISDN, they have this card VWIC3-4MFT-T1/E1, so with these one, ISDN Euro is supported or another cards are needed????
I have a calling party transformation set on a certain incoming numbers to show as if they are internal (this is for cell numbers on some emergency systems) but it does not allow the ability of an alerting name (example: instead of "wireless caller"...
Recently, I facing issues sequentially in some 4 devices which when I remove handset from phone while I'm receiving call then I going to face:* Call disconnected.or* Hookswitch will not respond and keep waiting for call or delay switch to handset. an...
New administrator, how do I see what template has been assigned at the user level, or if one has been assigned? Thank you.
Hi Everyone, I have an issue with Inbound calls from ITSP that has been connected to my cisco VGW through SIP trunk, I got the following disconnect cause: Disconnect Cause (CC) : 57Disconnect Cause (SIP) : 403appreciate you support to figure out this...
We have found that about 10 - 15 ATAs (187, 190, 191) that are registered with a proper configuration and valid IP address. These same ATAs also registered to our Auto registration 4-digit extension with a valid IP address. Attempted to delete the a...
Before we get too deep into building a Call Center, I have a quick question. The Cisco VoIP system allows multiple desks with second numbers to ring at the same time (allowing any line to do a pickup), but it seems that Jabber Clients (configured wit...
Hi friends,is it possible to define screen sharing policy on cisco cms, so guest users which join meeting cant see screen share button,or even they see it, cant press and using it ?? i want only users which are login to their spaces, be able to start...
I am having an issue that I wanted to put out there to see if anyone in the community has experienced something similar and may know the answer. I am making an outbound call from our internal infrastructure via a Cisco CUBE to a provider. The trunk i...
I'm getting the following log messages on my ASA when my 7965 IP phone tries to establish the VPN from the outside.2021-01-19 12:25:44 Local4.Error 192.168.244.5 Jan 19 2021 12:25:45: %ASA-3-717009: Certificate validation failed. Certificate date is...
Is there any way to ring an incoming call on a group of phones simultaneously ? Then whoever pick the phone can answer the call.All these extensions should have its own extension numbers.
