Other Collaboration Subjects

Dear All,we have CCM System version: 5.1.2aone 7825-I2 Pub and one 7825-I2 Subwe have several route pattern start with 0XXX, and also we have many directory number begin with 0 number.For example If we dial 005 (Internal Directory Number) we should w...

I'm new to Cisco VoIP, so please be understanding. When a call comes in, the receptionist answers it. She then hits the transfer button, enters the extension number and hangs up. The call correctly transfers to the extension. If the extension tha...

hi,currently i have a etrali phone system for my trader that are able to have one internal phone calling to 8 external line at the same time, that mean 1 can talk and hear all the 8 external party , but the external party can not hear each other.reas...

I can't tell you how surprised I am there is no option to define a DND button when your phone status is "connected". I also can't tell you how many teleconference meetings I've spent huddled around an IP Phone with a team on speaker and each time a...

Hi All,we need to make the IP Phone integrated with 3rd party Windows application (ERP system) using MS Visual Studio 200/2008 (C#).I can not find the place where to start with.. :(Just in 2 words: we need to interact with the phone:1. to make the au...

I have setup AVAYA IP agent on my PC. How should I configure my CME to use the softphone as a telecommuter?

Hello,I want to read a service parameter by javascript code, can you help me please in this.Thanks.

I'm trying to use the axlsql toolkit to add Directory numbers to the Communications manager ver 6.0. Does anyone know how that would be done? Any insights on Axl Sql or just Axl would be appreciated.

Hello,I found the following error in AXLSoap.xsd. While I use getPhone I got an Parser error.The reason is simply: an blfDst is not only an nonNegativeInteger because of two reasons1. the number can start with a zero, an Integer not2. the number can ...

I'm looking for a Night ringer application to integrate with out informacast paging. What I'm trying to do is create a service that will monitor a route point, which will redirect to an extension, and every time it rings, open a url (which will trig...

Hi,I have configured Extension Mobility in CUCM 6.0. Device is enabled with EM and User Device profiles are created. Peculiar issue is that user is able to login to the phone successfully using credentials. The phone comes back normal but without the...

I have a small call center. I need to know how one agent can jump on another agents call without using the conferencing feature.

I am having trouble understanding how this PTT button works on a 7921. Using CCM 5.1, I can program the PTT URL and point it to a web server that allows me to capture the request and issue Executes on the appropriate phones. I cannot figure out is wh...