Other Collaboration Subjects

I have subscriber that I changed the IP address on, but now no Phones will register to it because I need to update my CTL client. My question is, can I run through the update during the day, with no impact on service, then just reboot the cluster in...

I would like to know if there is a way to incorporate the global directory in an Intranet that I'm creating?? I have a tab which would contain all the phone directory and in there I would like to incorporate some search fields to if possible.So basic...

Hi All,I need to monitor agent activity i.e ready, not ready, logged in, on call etc. How do i go about programming such an application. Is this information available using TAPI/JTAPI?

I rencently installed a new ringtone for my phones. I added the ringtone in the ringtones.xml on my server. The only problem is that none of my phone are getting the new updated file.How could I make it work??

Hello All,I have a 3745 chasis in one of my Europe VPN site having VOIP through a Alcatel PBX connected with 1 E1 (30 channels) and the user complain of packet drops for almost all the sites.It has an E3 ATM interface and high utilization but I dont ...

Hello Folks,I have got 2 questions:1)Is there a built-in synch AD between CallManager and MeetingPlace Express? I would like to be able to add new people added in the CallManager to MPE directory automatically? Would it be possible?2)can we add extra...

Does somedocy have any experience or tips, to how to use GFI Faxmaker in a CCM environnement withour using ATA ?Thanks

Hello Everyone,I am working on a custom directory application for the phones. When I display an entry to the phone which details the information regarding the person they would like to call I want them to be able to pickup the phone and have it auto...

Can anyone tell me what fields / format the "listphonebydesc" request return?I'm using 4.1(3), it didn't say much on the schema file except just the same as listphonebyname and NO description, I wonder why?TIA

I've problem in my system.AS5400 Voicegateway.when I send fax from my system,it's ok.But when i receive fax from another number in out system,data in fax loss.about 1/2 data in paper loss.-from my system to outside :ok-from outside to my system: not ...

I've been trying to go through the installation instructions for the MCS 7815-I2. I've gotten through the installation part and am trying to move on to the post installation. However the boot process will stop soon after it tries to get an ip addre...

I have several clients who are using 7941's and 7961's. Running 4.2.3. We have noticed on several occasions that these phones do not recover after the ccm has been down for a while or the site for some reason has went into srst. It does not seem to m...

I have configure B-ACD on CME 4 and its working. But I have a problem with incoming call from outside (PSTN). I set queue-len for 30 queue. But on busy hour, some call hear only ring tone. No greeting tone or busy tone. When I check call session, its...

Hi,I was hoping someone could help me. Ultimately I am wanting to update a service parameter using AXL, I get a valid response using a listServiceParameters. However when I try to send a getServiceParameter, I receive a "Service Parameter not found...