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Gurus,I am interested in upgrading to the latest version of CME, becasue I heard that it supports the SoftPhone functionality. I just wanted to confirm that the new version does in fact support this?If so, what do you recommend as Best Practices for ...

I have a USB sound blaster Audigy 2 NX, which I have running on my mcs 7835 G3 servers running 4.1(3)CM. I am changing the servers to MCS 7845 G4 with the same cm version, and I am trying to install the external sound card again, but I am running in...

We have a customer who's CCM cluster is made up of one pub and one sub. I had to reboot the sub last night and none of the IP phones registered with the pub. The call manager group does include the pub. What would cause the publisher to not allow pho...

My Pub is acting up all of sudden, if I reboot my Pub, will my phones drop and gateways, or will it failover gracefully to the Sub with no interruption of service?I was i the middle of typing this and found my problem. I had an administrator on the...

I need to install hotdial phones onto public access premises.I think that the best choice for security reasons is to use simple analog phones connected to ATAs.And now the question.How can I configure Cisco SCCP ATA for hotdial? (I know how to config...

HiSorry if this is the wrong forum. Could not see a specifically QoS one.I have a query regarding implementing LLQ on an 837. I understand that the service policy out command has to be input on the int atm0 interface rather than the dialer interfac...

We are currently trying to build a tieline between a Meridian 1 Option 81c and CallManager 4.2.3 with a 2811 MGCP gateway running 12.4.9T. If we build the PRI with NI2 ISDN switchtype we can get the PRI to establish bchannels. The PBX vendor is tel...

Hello Experts,Below is the configuration for our Receptionist's phone (extension 2300). The Night Service is configured but it's not working. The phone rings about 20 times and gets dead. The way it has to work is that it rings few times and goes to ...

Call Manager: Rel. 4.1(3) es 76.1We removed a user for IPCC from the call manager, it still shows in the RM of the IPCC. The problem is that when we created a new user, it seems that it kept the original MAC adress associated with the old user, so wh...

Is there a way to force an extension to dial a certain number when it is lifted off hook? The application will require customer service phones to dial a support desk when they are picked up.

Gurus,About every 3 months, I experience an issue where over a period of 24 hours or so, the voice quality of calls on the CME becomes more and more scratchy and distorted. It finally gets the the point that words become illegible. In all cases, a si...

Hello --We have two sites with CCMEs and a T1 between them. The main site also has a Unity Connection server. We have SIP MWI Relay to send the MWI to the Remote CCME. Whenever the T1 goes down and back up, we lose the MWI Relay, and the only way ...

I am developing a Call Accounting Software for CCM 4.1(2).Can any one help me out with some dummy cdr.

After moving any users from the default "users" folder in AD to a new OU the phone system no longer shows them in the Directory. How could I update the phone system after making changes to the AD structure?