Other Collaboration Subjects

On CCM 4.1(3) I can't reset any IP Phone from the Publisher, only from the subscriber where the phone is registred. I have checked the RIS service and it is up and running. Any ideasOscar Perez

I have a phone which is only allowed to call internal numbers, the customer wants to allow this phone to call external numbers but only though the switchboard, any suggestions?Thanks

How do you tell which line/extension number the caller called when you review your missed calls on a 7940/7960 phone.

Can I have the full SRTS services, using in a branch office two router:-one with WAN link to CO with CM -one with STST and the PSTN linkor the SRST router must to have the WAN link to CO ?Thank in advance.

How can I change the Phone button template standard ata186 to have two directory numbers (lines) on one analog phone connected via ata186 to the ccm. I have already done that with Callmanager Express. I can not change the second "button" from speed d...

I am seeing a bunch of "Abandonded while on hold" for a particular call center agent. I am curious if anyone can explain the statement in the help " and/or the number of paused tasks that the agent ended during the interval". Does this mean the age...

I heard that next major release of CCM is going to run on Unix...is this true?How about the exisitng cusotmers in that case? :)

I have CUE 1.1. I want to replace custom prompts with existing prompts. I am using default aa.aef script. How I can use my custom prompt with default script. ThanksMohammed

Hi,When I search a name ,(on the phone) in the global directory, witch it exist : it is ok I find the user name.But when I search a name wich not exist in the database, it return the error : "Error. Insuffisant access,-7fff6fce"Do you have any ide...

We are using RTMT on ccm 4.0(2a)sr2b.Is there a way for the email alerts to identify which gateway has unregistered and/or registered?

Hello,where can I get these packages:com.cisco.cti.util.Condition;com.cisco.jtapi.*;com.cisco.services.*;com.cisco.jtapi.extensions.*;I need them to develop Services for the Cisco 7960 IPPhone.thx

Does somebody knows the use of the CSS in a Route Point? (Example: for ipcc icd)I am looking for a way to hide CTI numbers from users.ccm 3.3(5)

Hi All,how recent is the 7960 IP Phone? I found this eTutorial,http://www.cisco.com/warp/public/779/largeent/avvid/products/7960/7960_topic2.htmas I had an interview for a Voice Helpdesk position today. Not too old is it? Cheers.coolboarderguy...