Hi,can someone, please, confirm for me that the CSA for IPCC Express is the same version as for CallManager. All the documentation seems to point at that, but I just want to make sure.Thanks!
Hi all,Design question here. Please look at the attached picture.Can you support end-to-end QoS from IP Phone 1 to IP Phone 2 if the backbone to distribution links are not trunks? If so, how does this work, as a ported link (non-trunk) cannot carry...
Was wondering if anyone could explain the following scenario to me.When in AAR mode, when the far end places the call on hold, there is no music on hold. However, when not in AAR mode, MOH is available to all calls when placed on hold.ThanksJon
I have a client with multiple line appearance on 7960 phone. The problem is that his second line is shared with his secretary, and the first line is a personal line. Customer wants to be able to forward his second line to receptionist if the secret...
I have a 7970 phone that was reset to its factory defaults and now it just keeps going through the boot up process. I have done the whole unplug it and hold the # till the lights flash yellow in sequential order, and still i can not get it to work. A...
Normally when acaller is in the Unity promot, insted of leaving a VM the caller can dial 0 to go to an operator or to an extension.When the call comes to the operator the Opertor sees the ANI of the caller. Is it possible to to show the extension of ...
Hi,While in the process of trying to get ART database back under 1.5GB, someone decided to delete the ART database in SQL and create a new database, called ART.This obviously has not worked, and as a result, the ART interface will no longer work.I wi...
For situations where a person answers calls from multiple 1-800 numbers (or multiple any numbers) so that the proper greeting can be spoken...can the DNIS number be displayed on the IP Phone (assume CallManager and PRI, 2800 router, etc.)? If so, ho...
I wanted the verify that within a Hunt List I can do a call Pick up at the Line group level. In the latest CCM 4.1(3) Admin doc it is very confusing about this subject.
What I need is -- when a user picks up the handset a call is placed to a defined number.E.g. there is a phone in the elevator, a person picks up the handset and gets connected to the operator without dialing any number (or pressing extra keys).Is it ...
Hi all,i've got a router with only on ethernet and 2 sub-if. i would like to use the NM-HDV DSP for conferencing in CCM.Is it possible to bind sccp local to on of the sub-if?I already tried but it seems not to register to CCM.Have someone already don...
Hi all,I have very basic question.Could someone explain me way of callfrom local network with IP phone toPSTN.I know that when I do call from IP phoneto IP phone lacally, call signalization goes to CCM, CCM contacts opposite IP phone and call itself ...
HICM4.1.2 and GW are 12.4.3 doing some testing. I have:H323GW=H323RGMGCPGW=MGCPRGwhich is associated to a RL in the order above. Here's my testing:1. Pulled out Ethernet cable or do a shut on Gig port, call will route to MGCP GW2. Reattach cable or "...
