cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1063
Views
0
Helpful
2
Replies

Black Screen when playing a multicast stream

Martin Gathara
Level 1
Level 1

Hi,

I am running DMS 5.2.2. I have a scientific Atlanta encoder which i use for enterprise tv. I have created a media asset that carries the multicast stream and then put it on a presentation. When i push the presentaion to the dmp, i am able to see the stream but the screen goes black periodically for about 2 to 3 seconds and then resumes. Any ideas.

Gathara

2 Replies 2

panayiotiscy
Level 4
Level 4

Hello Martin,

I remember experiencing this in the past.

You should play a bit with the jitter settings under the multicast setting of the dmpd.

Increase the ms setting and this should do your job.

sdhanral
Level 1
Level 1

Please confirm the exact multicast URL that you have in the asset.

Is it UDP://: or udp://:

Note the case difference in the URL.

Thanks,

Sagar Dhanrale

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: