Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
379
Views
0
Helpful
2
Replies

Blank CIPC Service page

nowcommsupport
Level 1
Level 1

‎08-27-2009 07:33 AM - edited ‎03-13-2019 06:37 PM

Hello!

A customer of ours is getting a blank page when pressing the Services button. They are subcribed to certain services and have recently upgraded to the latest version. They can access the services URL in a browser. Does anybody have any ideas?

Labels:
0 Helpful
2 Replies 2

k-renouard
Level 1
Level 1

‎11-03-2009 09:24 AM

I've just come onto the netpro forum as i also have a customer with the same issue. They were using verion 7.0 of CIPC on CallMAnager 4.1(3), he says he has also tried version 2.1 of CIPC.

Services works fine from other IP Phones and like you say can see the XML code if using ie from the same pc.

0 Helpful

nowcommsupport
Level 1
Level 1
In response to k-renouard

‎11-03-2009 09:44 AM

This issue was resolved by disabling the Windows firewall. Make sure the PC meets the System Requirements of CIPC too.

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents