Collaboration is something people at Cisco do every day—working together to achieve goals is a vital part of our culture. Yet just because we have 60,000 employees doesn't mean that collaboration as a culture, process and set of technologies isn't critical to small and medium-sized companies.
Take West Virginia-based WesBanco Bank, for instance, a provider of residential and business financial services in West Virginia, Ohio and western Pennsylvania. By adopting a collaboration strategy based on technology from Cisco, the bank was immediately able to shave 40%+ off of its telecom costs. IP Telephony is just the beginning for how they will invest to save and thrive in today's economy. The bank is also exploring how collaboration technology can be embedded in the fabric of the sales process by the use of virtual sales experts who could use Unified Contact Center to allow the sales people to "meet" with customers just about anywhere -- a call center, another branch, or from corporate headquarters.
Hello Admin Community!
I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...
Don't you just hate having to run RTMT in a virtual machine, well here it runs in an app for mac. I have complied a version for CUCM 14.x ( from a version I got for 11.x ) It works on older versions also. Here it is https://haffi.is/rt...
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Tour of the Real-Time Monitoring Tool
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What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to...
This event will have place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees wil...
The purpose of this document is to provide troubleshooting insight into a well-known issue for the IM&P nodes when going to the Presence Topology Page and seeing all the services as Unknown, even though they are started as shown on the ...