Busy Trigger Default...Change??

[j.magee]

Currently the Busy Trigger is default at 2. Is there any where in the Services Parameters to change this to 1?

[kdotten36]

No, you use the Bulk Admin Tool

In CM Admin page, go to Application - BAT - Configure - Phones - Update Lines - enter the phones, or add a blank query to select all - the Busy Trigger setting is on the bottom left.

[j.magee]

you are correct, however BAT will not change shared lines....Wish there was a way to change the default from 2 to 1 then I would not have to worry about as this customer will not use Call Waiting...Still have 20 sites to configure