Butterfly by static addressing on 4400G

[azavaleta85]

I am installing the Cast and Signs in version 5.2.2.

I'm testing  DMPs 4400G with a presentation test in TVs, when DMPs have dynamic ip address the presentation on TV is OK, but if I change to static ip address a butterfly is shown on TV.  This symptom occurs in 1 in 4 DMPs that I have installed.

Is this a bug? Has anyone had any similar problem?

Regards

Aurelio

[sdhanral]

Aurelio,

Butterfly means that the content source cannot be accessed by the DMP.

When you assigned a static IP address to the DMP did you also make sure that the DNS name was populated ? If the content source is DMM for example the DMP should be able to resolve the DMM's FQDN.

Thanks,

Sagar Dhanrale