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call plane status display using jtapi ?

cgm
Level 1
Level 1

Is there a way to do what TAPI's phoneSetDisplay does using JTAPI ?

(change the "Your current options" line with some other text)

I guess some XML object should do the trick, but I've not found it...

3 Replies 3

aaronw.ca
Level 5
Level 5

Not sure if this helps but you could look at CiscoTerminal.sendData

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_reference_guide_chapter09186a0080405117.html#wp1036815

to send a CiscoIPPhoneStatus element, which displays on the call pane:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_reference_guide_chapter09186a0080406727.html#wp1033829

Not quite the same, perhaps, depending on what you're looking to accomplish...

You cannot modify the default callplane. You can use an idle URL, or push any custom XML page to the phone using JTAPI, and you're in full control of that, but that just means putting something on top of the callplane, it's not replacing it, and once a call comes in, whatever you put on top of the callplane will be removed.

This applies even to the CiscoIPPhoneStatus element.

Ok,

I know about CiscoIPPhoneStatus which is not ok for what I want, because I want to put info related to current call for the user (and Status is hidden during the call)

Also know about CiscoIPPhoneText, which AFAIK hides normal call interaction because it's a service.

I'm just looking for the same thing you can do with TAPI's phoneSetDisplay(), which changes the "status line". Just find it akward that it can not be done using Jtapi, given that the host interface is the same for both controlling protocols (CTIQBE).