Call transfer problem from PSTN inbound call

[veeravoot]

I have 2 voice gateways. one 3745 connect with PBX using E1 qsig. and another one 2691 connect to PSTN using 2 port FXO? I am using CM version 4.0(1)

when there is a call to FXO , the router receive call , the auto attendant IVR app.is activated and the outside call press a digit call to IP Phone in the system. the conversation begin, but the phone cannot transfer this call to another ip phone besides, how can i solve this?

[thisisshanky]

What happens when you hit the transfer key ? Are the phones in the same partition ? Are you able to transfer the call to an outside line ?

[veeravoot]

when i hit the key transfer , the IP phone can't not recognize the key enter. hold button face with this problem too. where can i check this?

[rnarayana]

Hello,

On the gateway page in the callmanager is the 'media termination required " checked .If it please uncheck and try again.

Thanks,

Radhika