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Caller ID Name on CCME?

blcase
Level 1
Level 1

Does anyone know if Caller ID Name is possible coming in on a PRI using CCME? Our carrier says they are sending it, but it's not coming thru. I see the digits, just not the name.

Thanks

2 Replies 2

uncaduncad
Level 1
Level 1

Tell me how you got digits!! I don't have that. I have it from internal POTS to IP, but not an external caller.

Let me know.

rnarayana
Level 5
Level 5

Hello ,

So you need both the number and the name of the person who is calling.I think CME does not support this.Displaying name is using a feature called facility IE delivery .This is supported in Callmanager ( server based ) from version 3.3.3 .I am not sure if it supported in CME.

Thanks,

Radhika

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