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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Can I retreive the serial number from a DMP remotely?

I am trying to figure out a way to retreive the serial number of all the DMPs (4305's and 4400) in our enviroment. So far I have not been able to find a method of doing so. A lot of our DMP's are mounted behind LCDs on the ceiling so reading them from the back of the device is not an easy option.

Any thoughts or ideas?

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