02-25-2021 07:05 PM
I can't upgrade a Webex RoomKitPlus from 9.14 to 9.15 using NON-CUCM software/file: RKPlusce9.15.0.11.K3.COP.SGN
Paraphrase error message: "Software is not compatible with device"
Anyone else having this problem?
Solved! Go to Solution.
02-25-2021 08:49 PM
I also no longer see it. I was sent RKPLUSce9.9 via TAC about two weeks ago, and then I downloaded the 9.14 and 9.15 versions on on the same day. I am downloading the one that is posted and will try again, soon.
02-25-2021 08:09 PM - edited 02-25-2021 08:10 PM
i don't see any file called RKPlusce9.15.0.11.K3.COP.SGN on download portal.
02-25-2021 08:49 PM
I also no longer see it. I was sent RKPLUSce9.9 via TAC about two weeks ago, and then I downloaded the 9.14 and 9.15 versions on on the same day. I am downloading the one that is posted and will try again, soon.
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