04-03-2013 04:00 AM - edited 03-13-2019 08:11 PM
I have got an issue with only one user where she has not got any sort of problems in placing and receiving calls while connected to our network through VPN, however she cannot hear the caller when in office for call received by external numbers.
When she places calls everything is working fine.
Any idea of what is causing this issue?
Any help could be higly appreciated.
04-03-2013 04:30 AM
Check that you have a firewall either physical, or on the PC. Or maybe that you have NAT in between.
03-26-2020 07:14 PM
Are you connected through a VPN? I Have the same issue
03-27-2020 05:18 AM
Have her check "Optimize for Low Bandwidth" in the audio tab.
JC
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