cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

270
Views
0
Helpful
3
Replies
mikram
Enthusiast

CCM 3.3.4sr2 to CCM 4.1.3 upgrade

Hi

I am having problem with upgrade, I ran upgrade assistance and it confirms that my machine is ready for upgrade. During the installation, it asks me to insert disk1 of disk2 installation, upgrade, and recovery.But, I do have disk1 in cdrom and it fails to recongize it.

Any ideas or suggestions, I seems to cant go before this point.

I have 2 gig ram on server.

thanks

3 REPLIES 3
travis-dennis_2
Rising star

2 things to check.

1) Is the disk that you have a DVD or a CD and if DVD do you have a DVD drive on the server

2) Verify that the CD Drive will read other CDs

Hope this helps.

Please remember to rate all replies

thisisshanky
Advisor

Are you using the right disks ? CM4.13 disks have "Callmanager 4.13" labelled on the front as well as "Disk1" and "Disk2" clearly labelled.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

There is download on CCO ciscocm-ffu.4-1-3.exe. Make sure your OS is at atleast 2000.2.7. You can download this file from CCO. This will be easy upgrade then CDS.

Thanks

SP

Create
Recognize Your Peers
Content for Community-Ad