09-05-2005 05:58 AM - edited 03-13-2019 10:23 AM
Hi,
I have CCM 4.1.2 and i'm using attendant console.
If someone call to enterprise
i'd like to know if it is possible to ear a message like that " Welcome to enterpise XYZ , please wait!"
Is that possible or do i need unity or IPCC ?
Regards,
MC
09-05-2005 06:12 AM
Stand alone CCM cannot provide this functionallity, you can either use Unity Call Handler or CRA script to play the message.
Chris
09-05-2005 06:21 AM
CRA comes with CCM 4.1.2 CD package or do i have to order it?
Can i install it in same server ?
Regards
MC
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