cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
232
Views
0
Helpful
1
Replies

CCM 4.2(1) - Attendant Console and Call Park

JeremyL
Level 1
Level 1

Does anyone know if the Attendant Console recognizes the class of service (partitioning) for call park ranges. For example, I have five sites that use the same call park ranges, but in different partitions. I don't want the A/C at one site to see the calls parked for another site within the A/C software.

Thanks.

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

It should use the CSS of the phone of the asministrator to select the call park based on the paritions that belong to this CSS.

Chris