Recently I dig down into CDR to find statistics of a hotline. I found out there were many phone calls with duration of 0 second, like 20-30% of total records. As far as I know, these group of people always picked up their phone calls.
So I have 2 questions regarding CDR:
1. How can I decide whether the record is a legit/actual phone calls made from external/internal party to Other CollaboraOther Collaboration Subjectstion Subjectsa hotline?
2. If the phone calls are all legit, how can I differ which one is missed phone calls and the one that got picked up?
Hi, My name is JanetMy portal ID is https://nwswdvcas-taw.my.webex.com/meet/janet.dvcasI do want you please to delete both my accounts with Webex (free and Paid)So my organisation can join me on another Webex Account as another Host. I did foll...
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I need to modify the SIP header. When I call to the PSTN, the header SIP show From firstname.lastname@example.org (Gateway - Private IP 172.24.10.6) and i need email@example.com (Gateway - Public IP 220.127.116.11). How can I change in theGateway the ...