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CER bug CSCeb86095

pbarman
Level 5
Level 5

Can anyone from Cisco confirm if this bug CSCeb86095 is fixed in CER version 1.2.2, please ??

The bug toolkit doesn't provide this information for this bug.

Thanks,

Partha

1 Reply 1

milay
Cisco Employee
Cisco Employee

Partha,

This bug has not been resolved yet. The workaround as stated in the bug is the only current resolution:

Workaround:

Since there is no way to tell if the CallManager has indeed done an early

media cut through or not from CER , the following work around has been

provided at this time.

A new variable "rcMAXRETRY" in PlayMessage.properties file is added. This

indicates the number of times the prompt will be repeated before the call is

ended.By repeating the prompt more than once, it is possible that the user who

picks up the phone across the gateway will hear the prompt, atleast during the

repetitions. This variable is set to 1 by default. It can be increased upto a

value of 10. The implementation limits the value between 1 and 10. To increase

the number of times the prompt is played, edit the value of "rcMAXRETRY" in

PlayMessage.properties file in cerroot/etc directory.

Mike