02-01-2012 09:36 AM - last edited on 03-25-2019 07:01 PM by ciscomoderator
Hi,
I got an issue with the language of ip comm, I download the spanish locale and install it. I set to all my devices User Locale = Español, Republica de Colombia. But when I open my ipcommunicator, it shows the downloading language locale and "finish ok" but when it is registering it shows the softkeys in English. I take a look into the device configuration and in option 14 User Locale still remains English_United_States.
I tried to do the first install through cmd:
c:\ Msiexec.exe /i CiscoIPCommunicatorSetup.msi /qb+ TRANSFORMS="Spanish.mst"
And it seems to install ok, never show error or message prompt. But the only difference I saw is the top menus in spanish, the device settings, softkey.. etc reamins in english.
I also tried to change the regedit values of ipcomm in device.settings.config.localization.userlocale to Spanish_Colombia and device.settings.config.localization.userlocale.languagecode to es_CO but when I restart the ipcomm the values turn back to English.
CUCM: 8.5.1.10000-26
Locale: cm-locale-es_CO-8.5.1.2100-1.cop
IPCOmm: 8.6.1.0
Any idea?? thanks!!
07-25-2012 07:26 AM
I´m having the same issue, which version of ipcomm are you using?
My version is 7.0.3.0
Do you get it working?
regards
07-25-2012 10:52 PM
The language config comes from CUCM. First be sure that is properly configured in the device in CUCM and apply, reset, restart, you know.
Then, I found a problem once when my communicator did not download locales because the pc had a proxy. Remove any proxy in your inet browsers and retest.
Hope this helps.
Sent from Cisco Technical Support Android App
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