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1986
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Changing number of rings before voicemail....

echio
Level 1
Level 1

What service parameter do I have to change in Call Manager 3.3 to change the number of rings before it goes to voicemail. Currently it takes 2 rings before going to voicemail, I would like to change it to 5...

Thanks,

Eloy

3 Replies 3

mdeloach
Level 1
Level 1

Service\Service Paramaters

Choose your publisher and the Cisco Call Manager Service. The paramater is "Forward NoAnswer Timer"

neal.miller
Level 1
Level 1

just be aware that when you change the number of rings here, it will be for all phones that connect to that callmanager. in 3.3, you cannot change it on a per phone basis.

just an fyi

just for info in Call Manager 4.0(1) you have the ability to change the length of ring before rolling to voicemail by line and not cluster wide like in Call Manager 3.x

Hope this helps.