03-17-2017 06:46 AM - edited 03-13-2019 09:48 PM
Hi,
We are using call manager 9.1. and I need to upload a new phone firmware for using cisco 8845. But when I try to upload a new firmware I get this error. "Name does not match any filter pattern."
the file is : cmterm-8845_65-sip.11-7-1-17.k3.cop.sgn
What can be the problem?
Thanks.
03-17-2017 06:55 AM
Hi,
Make sure the file exist in the home directory of SFTP.
JB
03-17-2017 06:59 AM
yes sure ccm sees the files but seems that they are invalid.
03-17-2017 07:05 AM
{+5} to JB.
In the folder, there would be files which are invalid while the firmware file of 8845 won't be present.
Make sure file is present. Once done, automatically it would show cop.sgn file.
regds,
aman
03-20-2017 10:26 PM
Do I need to install first the device packages file for call manager and then the firmware file for cisco 8845 phone?
I get this new error for the file for 8845 firmware file.
I tried two different files but still same :(
File cmterm-8845_65-sip.10-3-2-16.k3.cop.sgn
Directory ./
Server 192.168.x.x
User Name admin
Download Status
Download Status Warning Error encountered: The selected file is not valid. MD5 Hash Value: fc:11:99:43:77:65:03:f8:2f:91:1f:d0:45:4a:31:43
03-22-2017 04:37 AM
Any comment for this stiuation?
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide