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Cisco Mediasense record failure

Sergey Svishenko
Enthusiast
Enthusiast

Hello!

I try to use Cisco MediaSense solution version 10.0.1 for call recording purpose

with Cisco UCM version 9.1.2. I have configured recorfing profile and apply him

to phone line, also I have appropriate Route pattern and SIP trunk from CUCM to
 mediasense.

I can successfully record conversation if I call to Cisco Mediasense system number, but when I

try to record with Record button from Cisco IP phone I see error - "record failure".

 

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