We have an issue where after configuring the CMS Uploader to push recordings to VBrick, it will upload the recordings that are already on the NFS share, but if any new recordings are created they do not get uploaded.
We have spent the past couple weeks working with both Cisco TAC and VBrick support, but neither one has been able to figure out what is wrong, and it has devolved into finger pointing where TAC says it is VBrick's problem, and VBrick says it is TAC's problem.
Software versions are all the latest.
Setup:
Servers 1, 7, 8 CMS Database (1 is the primary)
Servers 1-6 CMS Call Bridges
Servers 7-8 Recording servers
Server 2 CMS Uploader
Servers 9-10 VBrick servers
Server 11 NFS Share
Server 12 VQ Conferencing
Server 13 Load Balancer for VBrick (don't have access to this box)
Meetings work without issue.
Recordings work without issue.
Uploader works the first time it is configured and brought online, then never again.
If we restart the Uploader, still doesn't work.
If we reapply one or more parts of the Uploader configuration, no changes just reapplying what is already there, the Uploader will work once and upload all the recordings from the NFS share to VBrick, then never upload any new recordings that are created after that point.
Uploader:
CMS Host: server 1
VBrick Host: URL that goes through the load balancer to the VBrick servers
(tried pointing directly to the individual VBrick servers, same results as above, works once then never again)
Anyone have any ideas on what to investigate?
Anyone encounter this problem before, and know a possible solution?
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