Cisco presence on Peterconnects Attendant

[jcardoso@netcore.lu]

Hi

I have the following question from my customer.

They have a Cisco Callmanger and Presence server in version 11.0 with jabber clients on each workstation.

Now the customer have added to this cluster an Peterconnects Attendant to managed the reception and this is working.

Now the customer want to integrate the presence from cisco in this Attendant and this is not working at the moment.

Have someone any related issue with this integration or any experience with this.

Best regards

Jose

[Jaime Valencia]

Have you reached out to the 3rd party vendor to confirm this is possible, and if it is, what are the steps?

[Hunor Szombatfalvi]

Hello Jose,

Did you manage to figure this out? I'm facing the same issue.

@Jaime Valencia it is possible however their documentation is a bit hard to interpret sometimes.

Regards,

Hunor