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Cisco Unified Business Attendant Console & Presence issue. (Screen Shot Attached)

Joshua Engels
Level 1
Level 1

‎12-05-2011 02:04 PM - edited ‎03-13-2019 07:38 PM

Hi everyone,

I am having an issue with our Attendant Console Version: System Version: 8.6.1.9                                           Administration Version: 8.6.1.158.

The problem is that the system was working fine up until a few days ago and then our Attendant started noticing that the presence statuses were not showing up correctly.  Mane of these folks are online but the status is showing a question mark.

acon.JPG

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Joshua Engels
Level 1
Level 1

‎12-06-2011 12:53 PM

So, I do not know what caused the issue but a reboot of the Attendant Console server fixed the issue.  If it happens again I'll update this post.

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