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pslaughter88
Beginner

Cisco Unity Connection 8.5.1

I need to setup voice mail that will get distributed out to a group of people but not all of them have a voice mail account in unity. I need to send this out through my exchange server to multipel email accounts. I can not put a distribution list for exchange in unity for it to send the message to everyone. I have distribution lists built in unity and if they have a voice mail account then they receive the messages just fine, but when I try to have it suto fowarded or a distribution list in exchange it fails to send it out.

Any work arounds or help would be awesome.

Thank you

Pete                  

1 REPLY 1

I can not put a distribution list for exchange in unity for it to send the message to everyone.

This is an Exchange problem if you are doing this with the Message Action of either Accept and Relay or just Relay. Unity Connection just uses the SMTP address you provide so it would be no different from a normal Exchange receipient. By default Exchange does not allow unauthenticated users (i.e. Unity Connection) to email distribution lists. You would need to change the security settings:

http://serverfault.com/questions/24769/how-do-i-make-an-exchange-2007-distribution-list-accept-external-emails

http://www.vircom.com/security/exchange-2010-distribution-lists-block-messages-from-external-senders/

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