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pawn
Beginner

Cisco Unity Express AA no audio

Hello ,

We configured AA on cue , when we call AA call-in number from outside or inside we can not hear anytingh, what can be a reason ?

 

 

3945 version --> Version 15.7(3)M7

Cisco Unity Express 7.0.5

 

interface Integrated-Service-Engine1/0
ip unnumbered Loopback0
service-module ip address 192.168.111.21 255.255.255.252
!Application: CUE Running on NME
service-module ip default-gateway 192.168.111.22
no keepalive

 

Screenshoot is attached ; 2511 is our call-in number ,

resim.png

2 REPLIES 2
Maren Mahoney
Advocate

Please run a debug ccsip messages, place a call, and then post the output of the debug along with the calling number and the pilot number for your CUE. Along with that, please post the running config of the host router.

What I am seeing in the output you posted is that audio is being generated (send and receive) by one side, but it is not being relayed to the other call leg. The config plus the debug should tell us what the problem is.

Maren

Hello ,

 

sh run , and debugs attached

 

Thanks,

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