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Cisco Webex Hybrid Calendar


Calendar status is showing error with following error:
"Received "notSpecified: The request failed. microsoft.exchange.webservices.data.ServiceResponseException: The account does not have permission to impersonate the requested user." from Exchange Server: "mail.XX.qa".
The connector failed to subscribe the user to the Exchange Server. Wait for the connector to try again."



ON VCS-Connector for calendar services status is all green without any alarm.VCS-Connector is automatically discovering the exchange server.On VCS connector which logs can I check to troubleshoot this issue.Please note we have created impersonation account as per Cisco documentation.

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Beginner

Re: Cisco Webex Hybrid Calendar

Error: Exchange Server Error - Received ""notSpecified: The request failed. microsoft.exchange.webservices.data.ServiceResponseException: The account does not have permission to impersonate the requested user."" from Exchange Server: ""outlook.office365.com"". | Error: Assignment Failure - Failed to assign user to the connector. The assignment error is: ""The request failed. microsoft.exchange.webservices.data.ServiceResponseException: The account does not have permission to impersonate the requested user."". Wait for the service to try again.

 

Seems it works fine for all mailboxes except 1.  I don't see any difference in this account from any others.  

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