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Cisco XCP Text Conference Manager Service

Rohit Khajuria
Level 1
Level 1

Hi All

 

I have a query

 

In My Cluster, Cisco XCP Text Conference Manager is activated but not running.

I started it manually but no luck.

 

Checked the External database thing too and it looks fine.

 

Could anyone please help me how to troubleshoot it and how to make this service UP and Running ?

 

Regards

4 Replies 4

Vaijanath Sonvane
VIP Alumni
VIP Alumni

Hi,

Please make sure you have Persistent Chat feature and IMPS compatible external database server configured correctly. What version of IMPS and database you are using?

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.