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CM 3.0.10 to Unity virtually

afeind
Level 1
Level 1

I have a need to set up unity voice mail so that I can roll users over to a voice mailbox extension 29XXX. I don't want to set up hundreds of CTI routepoints on my Callmanager box. Is there a way that I can have the Callmanager forward all 29xxx calls to unity for handling? Without setting up all those routepoints?????<br><br>Thanks<br><br>

2 Replies 2

Not applicable

Sounds more like a CallManager question than a Unity question. You could try this forum http://www.cisco.com/go/netpro/
Other than that, any CallManager experts out there that can lend a hand?

Steve Olivier
Software Engineer
Cisco Systems

You can configure a Translation Pattern in the CallManager.

1) Route Plan -> Translation Pattern

2) In "Translation Pattern" enter "29xxx"

3) In "Called Party Transform Mask" enter the Unity Pilot number


-Dustin