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stevana1969
Beginner

CM Administration problem-newbie question

I'm terribly sorry for a silly question, but I have installed CUCM 6.01 under VMware and have created Administration username/password (I was aked to create one during the installation process). When I try that combination on CM Administration page, it gives me:

"Non defined IMS Exception".

Does anyone knows what seems to be a problem?

Many thanks in advance, Alex

1 ACCEPTED SOLUTION
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ccbootcamp
Rising star

It sounds like a Java error to me. Have you updated your java client?

-brad

www.ccbootcamp.com

(please rate the post if this helps!)

Hi,

Following your advice, I have updated to JRE 1.6.0.3, but the error still exists.

Regards, Alex

I started to wonder if I'm the only one receiving this message...

Cross my fingers :-)

Dear kmr,

Many thanks for your post, since it has solved my problem !!!!

Now I can proceed further, finally.

Regards, Alex

Curious... which method worked for you, the CLI reset password or verification of LDAP params in CUCM?

Dear kmr,

I tried CLI only and it was enough:

(admin: utils reset_ui_administrator_password)

Afterwards, I was able to logon normally to CM Administration page.

Regards, Alex

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