CME and IVR auto-attendant

[ciscoforum]

Tring to configure IVR AA on 3745 CME 3.1 running on version c3745-ipvoice-mz.123-8.T3.bin. I didn't see the aa-pilot and operator option. Any idea? Thanks. These commands are on the CME doc http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_administration_guide_chapter09186a00801f1135.html#wp2188357

R3745(config)#call applica voice auto ?

event-log

language

pin-len

redirect-number

retry-count

set-location

transfer

uid-len

warning-time

[Aaron Harrison]

That's normal - the commands you see listed are standard ones for TCL script apps, the aa-pilot and operator are parameters specific to the AA script... The CLI isn't intelligent enough to list these, you just have to read the docs and know they're there.

One side note though, I've found that the AA script is quite picky and the version of IOS you run it on - I couldn't get it to answer incoming VoIP calls properly on a newer version of IOS than was mentioned on the readme...

Aaron

[ciscoforum]

So if I have to test the AA on the CME I just go ahead type the aa-pilot and operator. Right? Thanks

[Aaron Harrison]

Yep - just bash them in...

[ciscoforum]

Thanks. Now I entered these two commands and testing the AA. The router has FXO port, when I call in FXO I see this error : Application auto in dial-peer 6 not found. Handing callid 32 to the alternate app .

So it looks it doesn't find auto as an application. is this the problem you've pointed in your previous answer? Anyway can fix it?

Here is the configuration.

call application voice auto flash:its-CISCO.2.0.1.0.tcl

call application voice auto operator 12001

call application voice auto aa-pilot 12018

call application voice auto language 1 en

call application voice auto language 2 ch

call application voice auto set-location en 0 flash:

voice-port 2/1/0

connection plar 12018

dial-peer voice 6 pots

application auto

imcoming called number .

port 2/1/0