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CME automatic dialinf on offhook

j.bedoya
Level 1
Level 1

Hi there.

I would like to know if it is possible and how to configure an IP phone to automatically dial an external number as soon as the handset is picked up.

Thanks in advance.

1 Accepted Solution

Accepted Solutions

Juan,

Tested this using IPCommunicator.

Configured IPCommunicators first line as follows.

(*** Make sure you configure first line as intercom line****)

ephone-dn 1

number 5000

intercom 7000

num-exp 7000 92142322332

When I go off hook (Press speaker phone, press new call soft key or push the line button), it dials 7000. So thats equivalent to going off hook using the handset.

So my first solution should work.

Scrub my second solution, as that wont work!

Sankar

PS: Please remember to rate posts!

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

View solution in original post

6 Replies 6

thisisshanky
Level 11
Level 11

Not sure if it will work for external numbers.

ephone-dn 1

number 5000

intercom 4000

num-exp 4000 92142222323

ephone 1

button 1:1

or else you may try this.

ephone-dn 1

number 92142322333

ephone 1

button 1m1

HTH

Sankar.

PS: please remember to rate posts!

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Hi Sankar.

I think the first configuration suggested dials the number if you press the button, not if the user pickup the phone (off hook).

Regarding the second alternative, I understand it will monitor the indicated number, but I don't understand how it will dial the number when it is off hook

Cheers.

True..

**** This solution below wont work**** ignore this..

With the second solution, try this..

ephone-dn 1

number 2000

call-forward all 92142223232

ephone 1

button 1m1

I have not tested this config!

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Juan,

Tested this using IPCommunicator.

Configured IPCommunicators first line as follows.

(*** Make sure you configure first line as intercom line****)

ephone-dn 1

number 5000

intercom 7000

num-exp 7000 92142322332

When I go off hook (Press speaker phone, press new call soft key or push the line button), it dials 7000. So thats equivalent to going off hook using the handset.

So my first solution should work.

Scrub my second solution, as that wont work!

Sankar

PS: Please remember to rate posts!

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Hi Shankar,

Thansk a lot for your help, I will test that configuration tomorrow. I will rate your post after that.

Cheers.

Hi Sankar.

At first it didn't work, I heard silence after offhook, but I added the following command and it now works as required

ephone 7

auto-line 1

Thanks a lot for your help.