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AmanuelER
Beginner

Collaboration Solutions Analyzer tool

Hello 

I'm having issues with CSA. Uploaded CUCM traces. After clicking on the call I want to troubleshoot...Under call details,  Annotated logs are showing blank and its been doing it for a while.  Please Advise. 

 

I have screenshot attached. 

1 ACCEPTED SOLUTION

Accepted Solutions
AmanuelER
Beginner

The team that support this tool have let me know that they are aware of this issue. They have found the cause and they will deploy the fix.

Unfortunately they have no ETA for that at the moment.

View solution in original post

3 REPLIES 3
Rajan
Collaborator

There is a small red icon near issues found. Is it showing any error message when you scroll near it.

Rajan,

Yeah it does. All the other tabs, Call leg info, Signaling, Ladder diagram, Issues found and digit analysis works. Only the Annotated logs doesn't anymore.


AmanuelER
Beginner

The team that support this tool have let me know that they are aware of this issue. They have found the cause and they will deploy the fix.

Unfortunately they have no ETA for that at the moment.

View solution in original post

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