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Consulta sobre upgrade 3x3 UCM 8.x y A

Alejandro Brown
Level 1
Level 1

En el caso de un upgrade 3x3 cuando el cliente tiene un UCM 6.x y utiliza el attendant console, como se costea dicha aplicacion ?

Consulto porque antes era una aplicación gratuita que venia con el UCM y ahora para la versión 8.x se licencia y tiene costo.

Si se hace un upgrade 3x3 y el cliente usa el Attendant Console, existe un paso de upgrade gratuito?

Muchas gracias,

2 Accepted Solutions

Accepted Solutions

In most cases yes as well as a Windows Server license. They have done a very poor job keeping up with VMware/UCS support for this product. The compatibility page only shows it being supported on a UCS C200 M1 which is no longer orderable. The full list of requirements are in the release notes.

View solution in original post

CUxAC support for these servers is also now available, not sure when the CCO info will reflect it.

- B200 M1

- C200 M2

- C210 M1

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

6 Replies 6

Jonathan Schulenberg
Hall of Fame
Hall of Fame

How about some English?

Ok in english

In the case of a 3x3 upgrade when the client has a UCM 6.x uses the attendant console, which would be the mechanism for such a product upgrade?

I consult because it used a free application that came with the UCM and now for version 8.x is licensed and has cost.

If an upgrade is 3x3 and the client uses the Attendant Console, there is a free upgrade step?

Thank you very much,

There is no free or discounted upgrade SKU for the new Unified Attendant Consoles. The customer will have to pay the normal per-concurrent operator price for the software and add new ESW/UCSS contracts on it. Yes, I agree this is outrageous and contradicts the goals of UCSS.

Is it necesary to buy a server dedicated for the Unified Attendant Consoles?

In most cases yes as well as a Windows Server license. They have done a very poor job keeping up with VMware/UCS support for this product. The compatibility page only shows it being supported on a UCS C200 M1 which is no longer orderable. The full list of requirements are in the release notes.

CUxAC support for these servers is also now available, not sure when the CCO info will reflect it.

- B200 M1

- C200 M2

- C210 M1

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
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